There are two types of addresses you have to enter on US websites.
Name: Your Name
Address (line 1): 5549 Virginia Beach blvd
Address (line 2):
City: Newport News
Zip Code/Postal Code: 23608
You will find your SHIPTOALL address after you sign in, on left hand side of your dashboard.
We recommended using United States government postal service (USPS) as your shipping provider because they don't charge for accepting (brokerage fee) your package in your country.
We also offer UPS, Fedex, and DHL as over shipping provider but they may charge brokerage fee for accepting your package.
To get estimation, please use our Shipping calculator.
Click on shipping calculator link on home page and then select your country name, the weight of package or dimension of the package and select the product category. You will get estimated cost to ship your item.
We are offer extra services to help our customer, please see below list of services we offer without any cost
Yes, you can add it without any cost. Just add other person name on your login dashboard. We may ask for ID for that person.
It's not mandatory to notify us for any incoming packages but it will help us to identify when we receive it.
We will also notify you by email when we receive any packages for you.
We offer free of charge Assisted Purchase facility so your personal shipping assistant will help you out with your purchase.
Please email us on [email protected] with the link for the item; please include the price including sales tax.
We will reply to your email within 24 hours.
You have to make a payment for your purchase via Bank Wire Transfer, Western Union or Bitcoin. Please note you have to pay extra for Bank wire transfer.
We accept all major credit cards like Visa, MasterCard, Discover, American Express and most other major Credit cards.
We also accept Western Union, Bank Wire Transfer and Bitcoins payment for assisted purchases.
Below are some reasons your card may not be accepted:
When we receive your item, we count the no of items and fill out the description so all you need to do is declare the value of the item.
**Please note, correctly filled customs declaration is your duty and responsibility. If you are not sure to fill out the details then we can fill it out according to your retailer invoice.
Lost items: If your package didn't deliver please contact us immediately and provide us all the merchant invoice or receipts.
Damaged items: If your package arrived damaged please contact us immediately and provide us with the following information:
There are some deadlines to file insurance so please contact us immediately when you find any issue.
The name and address on the credit card or Paypal account must match with Shiptoall account. If name and address doesn't match with Shiptoall account, we won't be able to process your shipments.
We will close accounts immediately if we are notified by merchants that a stolen credit card was used. If we receive a chargeback due to unauthorized use, your account will be closed immediately.